January 2018 spouse Sponsorship

Hello Everyone,

I am not sure how to use the site properly, but I need some information. I sponsored my husband in January 2018 from Italy. (Pakistani national though). For past five months the status hasn’t changed. And it says that we are processing your background check, and eligibility is under review. Can you please tell me why it’s taking so long and how should I contact rome embassy?

Thank you