Delay in grant of 489 for NT

We have been waiting for more than a year now. Styl there are no updates. We called DIBP and they say your application is in process. No exact feedback is provided. What should be done. How more to wait.
Hello priyanka is any update in your case
Hi I lodged my visa sep 6 2016.for visa 189.Analyst programmaer.still now no response.can u provide the DIBP contact no or email id
Hey priyanka, have you recieved your grant???