@sksaxena I looked into the issue, it should be working now. I personally tested the tracker and as long as you input the statuses in accordance to the dates that are related to the status (for example: PPR is indicated only when you put a PPR date), you should be seeing the correct status. Try again and if you’re experiencing the same issue with the status let me know.
Keep in mind that many of the fields have conditional logic, so if you’re trying to select PPR status without a PPR date indicated, it will not let you. Same thing for the rest of the fields: if you try to put a status but don’t have the correlated date field indicated, it will revert you to the previous status. So you won’t be able to jump from AOR to PPR without the rest of the dates fields indicated first. Additionally, you could be experiencing an issue when you have certain dates that are more down the line in the view (such as Background Check in Progress being after Pre-Arrival) reverting you to the most recent status correlating to that date. If you want the status before this one to be shown on the case, you’ll have to remove the date after (e.g. remove Background Check in Progress date and leave Pre-Arrival Received date).
Regarding the tool panel, thank you for your feedback. I’ll put that note in for our team and we’ll look into it as we work on our platform development efforts.
Hope this helps!