My application is over 6 month, AOR July 28 2018. My GCMS note shows eligibility under review. Should I raise a CSE?
My AOR: July 20, 2018. I did not get any updates till Jan 31st, 2019. It means 11 days over the due date. Later received PPR email, but nothing was updated in my account.
I called agent once in December and they told me decision was taken in September itself, but didnot receive mail till completion of 6 months. Again, I raised request in WebForm in Jan, 2019. This time, they confirmed that I am going to receive mail in 2 days and I got it a promised. So, Yes, Please raise request in WebForm.
Thanks for your reply and congratulations on your PPR, I raised CSE and got below reply the next day. What could be happening to my application?
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We verified the information provided and can confirm that your application is still in process.
While the processing times may vary with each case, we will make all the necessary efforts to finalize your application as soon as possible.
Rest assured that we will communicate with you once a decision is taken.
We hope the information provided is helpful in assisting you with your enquiry.